Mile 22

Company

Mile 22 was founded in 2009 by Mike McDaniel in Monterey, California. Before launching the brand, Mike managed a surf camp in Mexico, handled global sales for a snowboard company, and was a partner, copywriter and account executive for a micro-agency in San Francisco's East Bay specializing in advertising, marketing and design for the board- and action-sports industries. Mike has ridden snowboards since they were called Snurfers, has surfed for three decades, and took up prone and stand-up paddleboarding 15 years ago to tighten up and blow off steam. Today Mike paddles regularly between Pebble Beach and Monterey and schemes to take his wife’s cats surfing.





After watching his friend side hustle for years, in 2018 Harold McGruther bought into Mike's Mile 22 dream with money earned as a jack-of-all-trades in the bicycle, motorcycle and advertising games. An inveterate tinkerer and raconteur, McGruther smooth-talked Mike into fine-tuning a pair of Monster straps at a factory that specializes in ballistic-grade cut-and-sew products; everything from backpacks to bivy sacks. It’s an organic partnership they expect to grow, and have fun along the way.




Today, Mile 22 products like our Monster Straps and Monster Loops benefit from Mike and McGoo's combined 75 years of design and manufacturing experience, and decades of testing in the real world. Trust us when we say it… Mile 22 products work WAY HARDER than the company's founders ever will.

Here's our address and contact info for speedy warranty service and customer relations:

Mile 22 Sports, LLC
70 Work Ave.
Del Rey Oaks, CA
831.869.1631

info@mile22.com

Mega thanks to our photographer friends, whose beautiful work you see on this site...
Peter Spain @tahoespain
John Bostwick @jbostwickphoto
Erik Landry @erik.landry

Super mega thanks to all of our customers and supporters, who have been with Mile 22 since day one.


CUSTOMER SERVICE AND WARRANTY

Not satisfied with your Mile 22 product? Return it to us with a copy of written proof of purchase (dealer receipt, credit card statement, printed web store order summary) within one year of date of purchase and we'll repair or replace it for free at our discretion. What's the catch?

  1. Must be the original purchaser.
  2. Product cannot show signs of modification, abuse and/or excess wear and tear. Trust us: we know the difference.
  3. You MUST return the product in question via USPS or UPS (smarter choice, as it's trackable—we will assume ZERO responsibility for returned merchandise lost in transit). NO emails, blurry cellphone photos, phone calls or shit storms through social media.
  4. Include a brief cover letter with your full name and shipping address, email address, and clearly written explanation regarding your dissatisfaction.

When we receive the product in question, we will examine it and email you a summary of possible solutions; free replacement, simple repair, discount code for the purchase of a replacement, etc.

Beyond this program, there is no warranty for Mile 22 products expressed or implied. Furthermore, neither Mile 22 nor any of its distributors, retailers or end users can or will be held responsible for injury sustained by individuals and/or damages to property (cars, roof racks, innocent bystanders, board and/or sports equipment) for any reason due to the use and/or failure of Mile 22 products. Transporting delicate sports equipment on expensive vehicles is an inherently risky and potentially dangerous endeavor, so therefore all planning and execution belongs to the Mile 22 consumer.

Neither Mile 22, its distributors and retailers, nor any other party or expressly any responsibility whatsoever for any injury, loss or damage caused by this product to the buyer or any other person, or to the property of the buyer or any other person and this disclaimer will apply notwithstanding that the injury, loss or damage is caused or contributed to by the negligence of any of the manufacturer, distributor, seller or buyer. By using our products, the user accepts all personal and legal liability of any type listed under the UCC and state regulatory agencies where applicable.